State Farm® Insurance Agent Kris Yelverton
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Trisha Thomas
March 21, 2025
5
out of
5
rating by Trisha Thomas
"Kristen helped through every step of the process and made it so easy to set up a policy. Thank you so much!!"
We responded:
"Thanks for the kind words, Trisha. I am glad we were able to make assisting you with your insurance needs such a positive experience! - Kris"
Terry Kristensen
February 14, 2025
5
out of
5
rating by Terry Kristensen
"I just called the Ithaca office and asked Kristin several questions about my most recent premium. She provided friendly and excellent help! She even tracked down clarification on a topic that wasn’t clearly laid out in the documentation. It’s exceptional to place a support call knowing that it’s going to actually be a pleasure and not something slow and drawn out. Both Kristin and Emerson provide the type of exceptional service that I actually look forward to. Pretty special, wouldn’t you say!?!"
We responded:
"Terry, thank you for taking the time to share such kind feedback with my team and I. We appreciate you and your time! - Kris"
Patricia Foster
February 7, 2025
5
out of
5
rating by Patricia Foster
"I called at the end of the day on a Friday to give information about a new car I am buying and Kristin was very helpful in taking my call and getting all the information she needed so that my transaction tomorrow can go more smoothly. Thank you Kristin and State Farm!"
We responded:
"Patricia, thank you for the wonderful feedback! We're thrilled to hear you had a great experience with Kristin and that she was able to get everythig together for you in a timely manor. We appreciate your kind words and look forward to serving you again! - Kris"
DONNA NAPOLI
January 20, 2025
5
out of
5
rating by DONNA NAPOLI
"Brayden Rhoades was very kind and helpful, a very patient young woman, I really appreciated all her help. Thank you ."
We responded:
"Donna, we are so happy to hear that Brayden provided you with such a wonderful experience. We are so lucky to have her as a part of our team! As always, don't hesitate to reach out if you have any further questions! - Kris "
Linda Marzell
January 16, 2025
5
out of
5
rating by Linda Marzell
"Spoke to Brayden and she was very helpful, providing me with all the information I needed."
We responded:
"Linda, I am so happy to hear that Brayden was able to provide you with all the information you were in need of! If you ever need assistance in the future, don’t hesitate to reach out! - Kris"
brad kirby
January 9, 2025
5
out of
5
rating by brad kirby
"Excellent customer service!"
We responded:
"Brad, the time you spend with us is always a pleasure for my team and I. Please know we will always be a phone call away when you’re in need. - Kris"
Mark Blackwell
December 18, 2024
5
out of
5
rating by Mark Blackwell
"I had a small scrape today and Brayden was extremely helpful. She got back to me right away and filled me in on how things work. She was a huge help and took a load off my mind."
We responded:
"Mark, It is always our mission to always provide you with excellent customer care. We appreciate your time and business more than you know! Thank you! - Kris"
Laurie Rocker
December 13, 2024
5
out of
5
rating by Laurie Rocker
"Brayden was extremely helpful in getting my bill. They were quick in doing so, and a pleasure to work with."
We responded:
"Laurie, thank you so much for your kind review! Our team takes pride in delivering top-notch support to our customers. - Kris "
Geneva Graef
December 13, 2024
5
out of
5
rating by Geneva Graef
"CJ helped us a ton during a really stressful move. He helped us get paperwork together through a complex house closing. While it was really stressful, it was made less so with his help. Thank you!"
We responded:
"Thank you so much for your kind words, Geneva! We’re glad to hear that CJ has been there for you during this time. It’s our priority to provide support and assistance whenever you need it. If there’s anything else we can do, please don’t hesitate to reach out. - Kris "
Matt Miller
December 11, 2024
5
out of
5
rating by Matt Miller
"Had an excellent experience with Brayden and have had many excellent experiences with Emerson. This is a great State Farm office."
We responded:
"Thank you for your kind words, Matt! We’re so glad to hear that you’ve had a great experience working with Brayden. We truly appreciate your feedback and look forward to continuing to assist you! - Kris "
David McDermitt
December 11, 2024
5
out of
5
rating by David McDermitt
"Brayden was very helpful and a delight to work with on the phone."
We responded:
"David, my team and I couldn't be more grateful for your kind feedback! We will continue to always be here to support your insurance needs! - Kris "
Sharon MacDougall
December 7, 2024
5
out of
5
rating by Sharon MacDougall
"Thank you for the help today!"
We responded:
"Sharon, I appreciate the five stars! - Kris"
Chris
December 6, 2024
5
out of
5
rating by Chris
"Kristin at State Farm insurance was very helpful, cheerful and knowledgeable while helping me decide how best to change my auto insurance for my older car to help lower my premiums."
We responded:
"Chris, It is always our mission to always provide you with excellent customer care. We appreciate your time and business more than you know! Thank you! - Kris"
SomeSabrina
December 3, 2024
5
out of
5
rating by SomeSabrina
"Kristin was really helpful to answer all my questions:)"
We responded:
"Hello, I’m happy to hear we could provide you with a positive insurance experience. Thank you for trusting our agency to keep you covered! - Kris"
Shella Chace
December 2, 2024
5
out of
5
rating by Shella Chace
"I was completely satisfied with my call to Brayden."
We responded:
"Shella, thank you for taking the time to share such kind feedback with my team and I. We appreciate you and your time! - Kris"
Vendamae Harris
November 21, 2024
5
out of
5
rating by Vendamae Harris
"I called to ask a question regarding my policy, they were able to answer me very quickly. Always a great experience when I reach out to their office."
We responded:
"Hello, I’m so happy that our team has provided you with an enjoyable insurance experience. My team and I are grateful for your business. - Kris"
Michael Riley
November 20, 2024
5
out of
5
rating by Michael Riley
"Always pleasant, helpful, and efficient."
We responded:
"Michael, please know my team and I will always be here to give you to support you need. Thank you for sharing with us. - Kris"
Lauren Bunts
August 19, 2024
5
out of
5
rating by Lauren Bunts
"Having been with State Farm for decades, we were notified our agent Francis Trafficante was retiring. We were auto assigned to Kris Yelverton. Knowing we'd always had exceptional service in the past, we're THRILLED with our initial interaction with the new agency. Emerson was incredible! He welcomed us, confirmed all membership info, quickly made the few adjustments we requested. During that single call, he established coverage on our new camper, quoted coverage for a new vehicle we are considering, explained what we'd need to do should we elect to trade in current vehicles. He looked over our homeowners and life insurance policies. All the while, Emerson is super friendly as well as professional. All of our needs were met in one single call. We're continuing our coverages with State Farm and Emerson is a MAJOR reason for that decision!"
We responded:
"Lauren, thank you for taking the time to share such positive feedback with us! Your experience with our team is exactly what we strive for. We look forward to serving your insurance needs for years to come. - Kris"
Jesus Jimenez
July 14, 2024
5
out of
5
rating by Jesus Jimenez
"I can’t thank Emerson enough for the help he gave me when I was looking for car insurance. It was my first time since I’ve only just gotten my first car. He was super helpful throughout the entire process. I highly recommend him."
We responded:
"Jesus, I would like to sincerely thank you for taking a moment from your day to share such great feedback with us. My team and I will always be here for you. - Kris"
Christian Tapia
June 7, 2024
5
out of
5
rating by Christian Tapia
"Best insurance office around!! Always there to help me with my car and life insurance"
We responded:
"Christian, I'm grateful to have such a wonderful team that cares for our customers as if they're family! Thank you for sharing. - Kris"
Kathy Zoner
June 6, 2024
5
out of
5
rating by Kathy Zoner
"My family and I have been with State Farm for over 30 years. During that time, starting with Dave Mooney and now Chris Yelverton, we have always had exceptional service and attention. We bundle our home and multiple autos, and the Yelverton office works closely to make sure we are appropriately covered in alignment with our budget. CJ, Allison and Emerson have all provided exceptional attention to detail and thoughtful consideration of our needs. The transactions are easy, swift, and timely. Thrilled to be a customer!"
We responded:
"Kathy, your continued loyalty has been unmatched! My team and I could not be more thrilled to assist you in your time of need! We appreciate you and your business! Thank you for sharing. - Kris"
Cait Conn
April 15, 2024
5
out of
5
rating by Cait Conn
"Alison did a great job setting me up with renter’s insurance."
We responded:
"Cait, I greatly appreciate the time you have taken to share this positive feedback. Our team will always be here to assist with your insurance needs. - Kris"
Tylah DeJesus
April 12, 2024
5
out of
5
rating by Tylah DeJesus
"5 stars all around! My experience with Emerson was a 10+ He went above and beyond! So much so, I decided to transfer my homeowners insurance and even life insurance!"
We responded:
"Tylah, I look forward to being a constant in your insurance needs. We appreciate your time and kind words very much. - Kris"
Sandi B
April 5, 2024
5
out of
5
rating by Sandi B
"Emerson is the best agent I have ever worked with. Great experience.. I highly recommend!!!!"
We responded:
"Sandy, we hope to serve you for a lifetime, as it is important to my team and I that your experience is top notch each time. - Kris"
Anna Bennett
February 10, 2024
5
out of
5
rating by Anna Bennett
"Accessible and helpful. Doesn’t push products we don’t need and takes the time to talk through options with me. Great office!"
We responded:
"Anna, I’m happy to hear we could provide you with a positive insurance experience. Our team will continue to give you the best customer support as your positive feedback means so much to each of us. - Kris "