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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Lauren Bunts

Lauren Bunts

August 19, 2024

5  out of  5
rating by Lauren Bunts
"Having been with State Farm for decades, we were notified our agent Francis Trafficante was retiring. We were auto assigned to Kris Yelverton. Knowing we'd always had exceptional service in the past, we're THRILLED with our initial interaction with the new agency. Emerson was incredible! He welcomed us, confirmed all membership info, quickly made the few adjustments we requested. During that single call, he established coverage on our new camper, quoted coverage for a new vehicle we are considering, explained what we'd need to do should we elect to trade in current vehicles. He looked over our homeowners and life insurance policies. All the while, Emerson is super friendly as well as professional. All of our needs were met in one single call. We're continuing our coverages with State Farm and Emerson is a MAJOR reason for that decision!"
We responded:
"Lauren, thank you for taking the time to share such positive feedback with us! Your experience with our team is exactly what we strive for. We look forward to serving your insurance needs for years to come. - Kris"
Profile photo of Jesus Jimenez

Jesus Jimenez

July 14, 2024

5  out of  5
rating by Jesus Jimenez
"I can’t thank Emerson enough for the help he gave me when I was looking for car insurance. It was my first time since I’ve only just gotten my first car. He was super helpful throughout the entire process. I highly recommend him."
We responded:
"Jesus, I would like to sincerely thank you for taking a moment from your day to share such great feedback with us. My team and I will always be here for you. - Kris"
Profile photo of Christian Tapia

Christian Tapia

June 7, 2024

5  out of  5
rating by Christian Tapia
"Best insurance office around!! Always there to help me with my car and life insurance"
We responded:
"Christian, I'm grateful to have such a wonderful team that cares for our customers as if they're family! Thank you for sharing. - Kris"
Profile photo of Kathy Zoner

Kathy Zoner

June 6, 2024

5  out of  5
rating by Kathy Zoner
"My family and I have been with State Farm for over 30 years. During that time, starting with Dave Mooney and now Chris Yelverton, we have always had exceptional service and attention. We bundle our home and multiple autos, and the Yelverton office works closely to make sure we are appropriately covered in alignment with our budget. CJ, Allison and Emerson have all provided exceptional attention to detail and thoughtful consideration of our needs. The transactions are easy, swift, and timely. Thrilled to be a customer!"
We responded:
"Kathy, your continued loyalty has been unmatched! My team and I could not be more thrilled to assist you in your time of need! We appreciate you and your business! Thank you for sharing. - Kris"
Profile photo of Cait Conn

Cait Conn

April 15, 2024

5  out of  5
rating by Cait Conn
"Alison did a great job setting me up with renter’s insurance."
We responded:
"Cait, I greatly appreciate the time you have taken to share this positive feedback. Our team will always be here to assist with your insurance needs. - Kris"
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Tylah DeJesus

April 12, 2024

5  out of  5
rating by Tylah DeJesus
"5 stars all around! My experience with Emerson was a 10+ He went above and beyond! So much so, I decided to transfer my homeowners insurance and even life insurance!"
We responded:
"Tylah, I look forward to being a constant in your insurance needs. We appreciate your time and kind words very much. - Kris"
Profile photo of Sandi B

Sandi B

April 5, 2024

5  out of  5
rating by Sandi B
"Emerson is the best agent I have ever worked with. Great experience.. I highly recommend!!!!"
We responded:
"Sandy, we hope to serve you for a lifetime, as it is important to my team and I that your experience is top notch each time. - Kris"
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Anna Bennett

February 10, 2024

5  out of  5
rating by Anna Bennett
"Accessible and helpful. Doesn’t push products we don’t need and takes the time to talk through options with me. Great office!"
We responded:
"Anna, I’m happy to hear we could provide you with a positive insurance experience. Our team will continue to give you the best customer support as your positive feedback means so much to each of us. - Kris "
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Mack Rovenolt

January 10, 2024

5  out of  5
rating by Mack Rovenolt
"The folks here are very nice and helpful. As a first time car insurance purchaser they answered all my questions and kept in touch throughout the process. I appreciate their service and honesty."
We responded:
"Mack, I look forward to maintaining a great relationship with you as your business and feedback is important to my team and I. Thank you! - Kris"
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Tyler LaClair

January 8, 2024

5  out of  5
rating by Tyler LaClair
"Kyle Madison is a great! Super friendly and personable! He took care of my policy changeover from GEICO. Very professional. Thanks for all your help!"
We responded:
"Tyler, A top notch experience is deserved by all of our customers. I’m beyond happy to see this positive feedback. - Kris"
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Andrew Kelly

December 26, 2023

5  out of  5
rating by Andrew Kelly
"Kaij and the whole team have been amazing to work with. Easy, affordable, and very knowledgable through the entire process. Would recommend them to anyone!"
We responded:
"Andrew, serving our customers with the utmost time and attention is a number one priority at our State Farm Agency. We appreciate you! - Kris"
Profile photo of Gail Howser

Gail Howser

November 3, 2023

5  out of  5
rating by Gail Howser
"Emerson was very professional and provided me information to make decisions on getting my home and auto insurance taken care of. It was also nice doing business locally and to know that he is near if I have any questions or concerns."
We responded:
"Gail, I'm so glad your time spent with us has led you to share such great feedback! Thank you for giving us the opportunity to serve you and provide you with top notch service! - Kris"
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sam grant

September 18, 2023

5  out of  5
rating by sam grant
"Speaking on the phone with Kyle, in just a short time, I really got a great impression for this company. He was extremely pleasant, professional, and exceeded my expectations."
We responded:
"Sam, we care for our customers deeply and we're proud to serve you each day. Please know we're here for you always and look forward to assisting you in the future. Thank you for your business. - Kris"
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Sandra

September 13, 2023

5  out of  5
rating by Sandra
"Emerson Rhoads was extremely helpful, patient and expedient in his responses to my inquiries and in obtaining home owners insurance on my new home. His assistance was greatly appreciated!"
We responded:
"Sandra, we will always go above and beyond to exceed your customer service expectations! My team and I will always be here to support your insurance needs. - Kris"
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Nicole Bordeaux

July 25, 2023

5  out of  5
rating by Nicole Bordeaux
"CJ was so helpful and went above and beyond to help me find a policy with great coverage that fit my needs. CJ was very knowledgeable and very prompt with his response.CJ made this a great experience and I’m very glad I made the change!"
We responded:
"Nicole, I would like to sincerely thank you for taking a moment from your day to share such great feedback with us. My team and I will always be here for you. - Kris"
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Tina Foote

May 25, 2023

5  out of  5
rating by Tina Foote
"This office is wonderful and so helpful! Emerson is amazing to work with!!!"
We responded:
"Tina, welcoming new customers to our family is such a joy to each of us. Thank you for giving us the opportunity to earn your business. - Kris"
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Shannon Decker

May 11, 2023

5  out of  5
rating by Shannon Decker
"The best of the best.. Emerson is so respectful.. thank you to all in that office"
We responded:
"Thank you for the kind words, Shannon. Emerson is one of the best. I’m so glad my team and I were able to help you with your insurance. We appreciate you and your business. - Kris "
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Dylan Goodrow

March 23, 2023

5  out of  5
rating by Dylan Goodrow
"Wonderful! Called for car insurance and within the hour I was all set to go!"
We responded:
"Dylan, we appreciate you and the time you have taken to share this kind feedback with us! - Kris"
Profile photo of Yue Zhao

Yue Zhao

March 15, 2023

5  out of  5
rating by Yue Zhao
"Insurance rate 5/5 Communication 5/5"
We responded:
"Yue, we appreciate the five stars! - Kris"
Profile photo of Denine Sadlowski

Denine Sadlowski

March 1, 2023

5  out of  5
rating by Denine Sadlowski
"Emerson at Yelverton State Farm were knowledgeable, professional and efficient in assisting both me and my best friend obtain car insurance policies for our new automobiles. Great quotes as well ESPECIALLY in this crazy environment we are in! I highly recommend them when your shopping around!!"
We responded:
"Denine, thank you for the 5 star review! We strive to provide you with the customer care that you deserve and go the extra mile to do so! It is always our pleasure to be able to assist you with any of your insurance questions or needs! - Kris "
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Joshua Springett

February 21, 2023

5  out of  5
rating by Joshua Springett
"Great service, great rates, great coverage! A+"
We responded:
"Joshua, I’m grateful for our customers who share feedback with us! We will always try to provide you with the best customer service experience possible! We appreciate your business! - Kris "
Profile photo of Shawn Jindal

Shawn Jindal

December 15, 2022

5  out of  5
rating by Shawn Jindal
"I’ve had a great experience to this point. Very clear and transparent and trustworthy with easy communication and a competitive rate. Highly recommended!"
We responded:
"Shawn, our goal will always be to leave you with a satisfying experience! Thank you for recommending our agency and for taking the time to share this! I appreciate it. - Kris"